Many of you now would have heard of or even use social media services such as Facebook and Twitter.
Over the past few months we have been doing extensive research into just how effective these two popular services can be to on-line businesses (especially ecommerce) and how best to utilise them to increase your exposure and attract new customers.
In this article, we explain the basics of what Facebook and Twitter are and then run through some exciting possibilities for utilising these systems in your business.